Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
All artwork is hand-designed by a professional visual artist. — no AI, no templates, just original work made with care.
Can I use this artwork for commercial releases?
Yes, every purchase comes with a commercial use license. You're free to use the artwork for your music releases, Spotify, Apple Music, YouTube, and more.
Do you offer custom artwork?
At the moment, we only offer pre-made covers, but we’re working on custom commission slots soon — stay subscribed to our email list for updates.
2. Product Questions
What exactly do I receive when I buy a cover?
You’ll receive a high-resolution JPG file ready to upload, plus the editable PSD file so you can customize it if needed.
Are the fonts included?
We use mostly free fonts, and we’ll include links to them when needed. If a font isn’t included, we’ll guide you to install it easily.
Can I change the title/artist name on the cover?
Yes! You can either edit it yourself using the PSD, or send us a message and we’ll do it for you — free of charge.
3. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Can I get a refund?
Because our products are digital and delivered instantly, all sales are final. However, if there’s an issue with your files or something’s wrong, contact us and we’ll make it right.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Editing & Files
What software do I need to edit the PSD files?
You’ll need Adobe Photoshop or any compatible software like Photopea (a free browser-based editor).
I’m not great at editing — can you help?
Absolutely. If you need help customizing your file (e.g., text edits, colors), just reach out — we’re happy to assist.
Can I use parts of the artwork for other designs (like merch or teasers)?
Yes, you can use the artwork to promote your release across platforms — just don’t resell or redistribute it as a new product.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing info@digitallyisolated.com.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at info@digitallyisolated.com.
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